Diplomacy: Theory and Practice, 6th ed.  –  Online updating pages

Chapter 8: Telecommunications

p. 125, ‘…spoken or written message delivered by a special envoy or head of a diplomatic mission’: It’s very interesting that, despite the familiarity with video-conferencing and telephone diplomacy, in the Ukraine crisis we have seen a limited return to the older method. The NATO Secretary-General has also called for the restoration of ‘diplomatic channels’ between Russia and NATO; that is, the re-opening of a Russian office at the alliance’s headquarters in Brussels and a NATO office in Moscow. What does that tell us about the uneasiness with telecommuncations in a serious crisis? See ‘Further reading’ below, noting that the excellent news website Politico has no paywall. On the other hand, see also the article by Patrick Wintour.

Further reading
Herszenhorn, David M., ‘US, NATO deliver written replies to Russia on security demands’, Politico, 26 January 2022

Leali, Giorgio, ‘Italian government asks businesses to cancel video call with Putin’, Politico, 26 January 2022

Leali, Giorgio, ‘Putin’s meeting with Italian business leaders turns into political battlefield’, Politico, 26 January 2022

Wintour, Patrick, ‘The phone has become the Ukrainian president’s most effective weapon’, The Guardian, 28 February 2022

Young, John W., David Bruce and Diplomatic Practice: An American ambassador in London, 1961–9 (New York, 2014), Ch. 3